Following a board meeting to discuss the issue of supporters unable to attend either of the recent Munster or the Scarlets matches, we can now confirm the following arrangements regarding any unused tickets:
Ticket holders unable to attend the Munster game on Saturday 18th December 2010 because of weather related travel problems can transfer their ticket for any remaining currently scheduled home fixture, including the Heineken Cup tie against Toulon on Saturday 22nd January 2010.
Ticket holders unable to attend the rearranged Scarlets game on Monday 27th December 2010 can transfer their ticket for any remaining scheduled Magners League home fixture.
Supporters wishing to exchange tickets should contact the Liberty Stadium Ticket Office, either in person or by calling 08700 400 004. Unused tickets must be returned before new tickets can be issued.
Ospreys Managing Director, Roger Blyth, said:
“We really do value the ongoing commitment and backing that we continue to get from our fans, which is why we can completely understand the frustration and inconvenience suffered by supporters who were unable to attend either the Munster game or the rearranged Scarlets match.
“We fully appreciate that these were the two biggest games of the season, with big crowds eagerly anticipating a great rugby contest. Unfortunately, with the unprecedented weather conditions resulting in the coldest December on record, this meant that circumstances beyond our control had an impact on the two fixtures.
“In the case of the Munster match, ERC regulations meant that with both teams here and the pitch playable, the match had to go ahead at the set time and date, and thanks to the sterling efforts of everybody involved to clear the surrounding areas, it meant that more than 12,000 people were able to attend it. Likewise, with the Scarlets game, whilst it was unfortunate that circumstances led to the original postponement, by acting swiftly and rearranging the fixture to go ahead the following day, which was another Bank Holiday meaning the majority of people were still off work, it enabled in excess of 18,000 people to make the game.
“However, we do realise and understand that not everybody was able to do so, which is why we have taken the step of offering anyone in this position the opportunity to exchange their unused ticket for a ticket for a forthcoming match at the Liberty Stadium. We hope that supporters affected will take advantage of this offer, and join us between now and the end of the season. We appreciate the patience and understanding shown by fans regarding this matter.”